Title: Troubleshooting Guide for Automatic Horton Sliding Doors

Automatic sliding doors are a convenient and essential feature in many commercial and public buildings, and Horton automatic sliding doors are renowned for their quality and reliability. However, like any mechanical system, they may encounter issues from time to time. This troubleshooting guide will help you identify and resolve common problems with automatic Horton sliding doors, ensuring they function smoothly and efficiently.

1. Check Power Supply:
The first step in troubleshooting an automatic Horton sliding door is to ensure it has a stable power supply. Inspect the power source, check the power cord and plug for any damage, and verify that the electrical outlet functions correctly. Ensure that there are no tripped breakers or blown fuses.

2. Look for Obstructions:
Obstructions in the door’s path can cause it to malfunction. Inspect the area around the door for any objects or debris blocking its movement. Remove any obstructions to allow the door to operate freely.

3. Clean the Tracks:
Dirt, debris, and dust can accumulate in the door tracks, hindering smooth movement. Clean the tracks thoroughly to ensure they are free from any obstructions. Lubricate the tracks and rollers to reduce friction.

4. Inspect the Safety Sensors:
Horton automatic sliding doors are equipped with safety sensors to prevent accidents. Check if these sensors are clean and unobstructed. Ensure that they are properly aligned and functioning correctly. Dust and dirt on the sensor lenses can interfere with their operation.

5. Test the Activation Devices:
Automatic sliding doors can be activated by various means, such as motion sensors, push buttons, or remote controls. Test these activation devices to ensure they are working as intended. Replace batteries in remote controls if necessary.

6. Review Control Settings:
Many Horton sliding doors have programmable control settings. Review the control panel settings to ensure they align with your specific needs. If unsure about the settings, consult the door’s user manual or contact Horton’s customer support for assistance.

7. Check for Error Codes:
Horton automatic doors often have a diagnostic feature that displays error codes when there is a problem. Refer to the user manual to understand these error codes and take appropriate action to resolve the issue.

8. Inspect Wiring and Connections:
Examine all wiring and connections for signs of damage or loose connections. Faulty wiring can disrupt the door’s functionality. Make any necessary repairs or replacements, and ensure all connections are secure.

9. Verify Door Alignment:
If the automatic sliding door is not closing or aligning correctly, it may be due to misalignment. Check the alignment of the door panels and tracks. Adjust as needed to ensure proper alignment.

10. Seek Professional Assistance:
If you have exhausted all troubleshooting steps and the automatic Horton sliding door still does not function correctly, it’s advisable to seek professional assistance. Contact a qualified technician or Horton’s customer support for in-depth diagnostics and repairs.

Horton automatic sliding doors are essential for ensuring smooth and accessible entry and exit in commercial and public spaces. Following this troubleshooting guide can address common issues and keep your automatic Horton sliding door in optimal working condition. Regular maintenance and prompt resolution of problems will help ensure that these doors continue to provide convenience and safety for everyone who uses them.


Automatic Door Doctors is a commercial door company, based in the Denver Metropolitan area, that repairs and installs automatic and manual doors.

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